*These shipping guidelines apply for orders placed before 12PM EST on business days.
All orders shipped through USPS.
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RETURNS – 15 DAY RETURN POLICY
You have 15 calendar days to initiate a return from the date order was delivered. Returns shipped outside of 15 calendar days are nonrefundable.
Item must be unused, with tags, hygienic liner in place, and in the same condition it was received in.
Customer is responsible for return shipment. To return, please include your packing slip from your order along with your return item(s) to the following address:
Alpha Distribution Solutions
301 S. Margaretta St.
Schuylkill Haven, PA 17972
When return is processed & approved, a refund will be issued to your point of sale. You will be sent a confirmation email including refund details. You will receive the credit in accordance with the policies set by your point of sale.
To ensure availability of inventory, exchanges will be treated as returns. Customer will be refunded for any eligible items received back at return address listed above. If you would like to exchange for a different item or size, you may reorder at any time.
Exchanges dependent upon availability. Customer is responsible for any exchange shipment. All exchanges are final sale.
If you opt to return items for store credit, you will be emailed a gift certificate code upon receipt of your returned items.
You may redeem gift certificate at any time by submitting this code in the "discount code" box upon checkout.